How we work

Interactive experiences and payments, through trusted partnerships

From strategy and design to launch and ongoing optimisation, we work closely with your teams and with operators, platforms, and payment providers to deliver secure, scalable interactive experiences and payments audiences trust.

Our clients

We partner with organisations where trust, scale, and reliability are mission-critical.

Industries we serve:

Broadcasters and Media Groups

Charities

Digital Services and Entertainment

From strategy and design to launch and ongoing optimisation, we work closely with your teams and with operators, platforms, and payment providers to deliver secure, scalable interactive experiences and payments audiences trust.

Our clients

We partner with organisations where trust, scale, and reliability are mission-critical.

Industries we serve:

Broadcasters and Media Groups

Charities

Digital Services and Entertainment

Our engagement model

Designed for enterprise environments, our model reduces risk, accelerates delivery, and supports long-term performance.
1

Discovery & requirements

Understand objectives, audiences, and critical use cases

Define messaging, payment, regulatory, and compliance requirements

Agree KPIs, reporting, and success criteria

2

Solution design

Select messaging channels: SMS, RCS, hybrid campaigns

Design payment flows: carrier billing, wallets, cards

Plan routing, security, and reporting with operators, platforms, and PSPs

3

Integration & setup

API integration or fully managed service

Partner onboarding, approvals, and testing

SLA definition and compliance validation

4

Launch & scale

Go-live monitoring and operational support

Track delivery, engagement, and transactions

Scale across audiences, brands, and territories

5

Ongoing partnership 
& optimisation

Dedicated account management and performance reviews

Continuous optimisation of messaging, payment flows, and conversion

Early access to new channels, payment methods, and markets

Messaging & payment connections

Seamless engagement and payment, however your audience chooses to interact

Messaging

Types:
SMS, RCS Business Messaging and interactive campaigns

What it does:
Sends alerts, marketing campaigns, and engagement flows that connect with your audience

Key benefits:
Secure, reliable, multi-channel delivery that drives high engagement

Payments

Types:
Carrier billing, SMS billing, Apple Pay, Google Pay, PayPal and debit cards
What it does:
Convert intent into action across multiple payment methods
Key benefits:
Frictionless transactions, scalable, secure and personalised to optimise the user experience

The Fonix ecosystem

Securely connecting brands with consumers for payments and interactions at scale

Brands

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Partners

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Consumers

What our clients can expect

Clear ownership and accountability
Enterprise-grade SLAs, governance, and compliance
Support for multiple internal stakeholders
Dedicated account management
A long-term partnership mindset

Ready to explore how we can work together?