Transport

Accessible payments for transport ticketing

Enabling commuters to pay for their public transport tickets easily, conveniently and securely with their mobile phone bill.

The most accessible and trusted way to encourage cash conversion

Mobile operator billing from Fonix allows users to pay for their public transport tickets easily, conveniently and securely with their mobile phone bill. Transport operators are able to easily digitise and make their services more inclusive to all. Its accessibility (giving users access), availability (having an alternative option) and speed is why many people will use it.

What are the benefits?

  • Inclusive to all
    Whether users are unbanked or underbanked mobile operator billing extends a line of short-term credit.
  • Frictionless
    An average card payment journey can be between 40 – 100 taps; mobile operator billing can be as few as 6 taps.
  • Conversion
    A short checkout flow and the fact any user can pay increases conversion rates. This also easily converts users from cash.
  • Safe
    Users have no need to share personal information such as bank or credit card details and are protected by 2-factor authentication.
  • Quick Integration
    In as little as 2 to 4 weeks - a fast go-to-market solution for transport companies.
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FAQ

Common Questions

User journey using SMS Billing

Step 1: The user sends an SMS to a premium rate number

Step 2: The user immediately receives an SMS on their mobile containing either the link to the ticket or a QR code.

The amount spent is charged to a mobile phone bill or deducted from pre-paid credit.

User journey using Carrier Billing

Step 1: “Pay by mobile” payment option appears as a payment option in-app. This is selected by the user.

Step 2:  The user enters their mobile phone number and verifies this using a pin that is sent to their phone

Step 3: The user clicks to make the payment and receives an SMS on their mobile containing either the link to the ticket or a QR code.

The amount spent is charged to a mobile phone bill or deducted from pre-paid credit.

Mobile operator billing can digitise a portion of the cash consumers, convert users from elaborate processes like Payzone/swift etc. and provide accessibility to unbanked, underbanked or less affluent demographics.