PayFlex
Enhance payment success with Fonix
Don’t let failed SMS payments disrupt your revenue flow. Fonix’s tailored PayFlex product is designed to provide a seamless, secure, and adaptable solution that keeps customers satisfied and businesses thriving.
Why use PayFlex?
When SMS payments encounter issues like insufficient credit, account restrictions, or network disruptions, Fonix’s PayFlex solution steps in to ensure a seamless transaction experience. With smart, adaptive fallbacks to popular online payment methods—including Credit/Debit cards, Apple Pay, Google Pay, and PayPal—our solution empowers businesses to recover failed transactions and keeps customers on track with their purchases.
Failed SMS payments don’t have to mean lost sales. Fonix’s PayFlex product leverages real-time technology to offer tailored, user-friendly payment options that increase transaction success rates and reduce revenue loss.
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Instant payment links via SMS
When an SMS payment fails, a free message with an immediate payment link is sent to the customer, allowing them to complete their transaction in just a few taps.
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Branded payment experience
Our online payment screens reflect your brand, providing a familiar and trusted experience that keeps customers engaged and ensures consistency across platforms.
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Configurable payment options
Personalise the checkout experience with configurable payment methods and enable customers to choose the option that works best for them – whether it’s a card, PayPal, or another preferred method.
Device-based Apple Pay and Google Pay integration
Fonix dynamically displays Apple Pay or Google Pay based on the customer’s browser and device, maximising convenience and completion rates.
Enhanced security and fraud prevention
Fonix supports 3D Secure verification and advanced fraud prevention techniques to safeguard transactions, adding an extra layer of security and confidence for your customers.
Seamless integration with trusted payment providers
Connect with industry-leading providers such as Stripe and PayPal, ensuring reliable and flexible processing options for customers.
Powerful reporting and insights
Our solution integrates with Fonix Campaign Manager, Messaging Gateway, and Fpay, providing detailed reporting for both SMS and online payments so you can track, optimize, and enhance payment flows all in one place.
PayFlex key benefits
Increase payment success rates
Recover transactions that would have been lost to SMS failure.
Boost customer satisfaction
Provide flexible, tailored options to complete purchases easily and securely.
Protect
revenue
Reduce revenue loss by offering alternative payment methods proven to improve completion rates.
Insights and control
Access detailed reporting to monitor performance, refine campaigns, and maximise transaction recovery.
How PayFlex will help enhance payment success
Watch our explainer video